top of page

Lucid Venue Milano Privacy Policy

This Application collects some Personal Data from its Users.

This document can be printed using the print command in the settings of any browser.

 

Data Controller

Lucid Venue Milano - Via Gesù, 5 - 20121 Milan (MI)

Owner's email address: events@lucidvenue.com

 

Types of Data collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: Usage Data; first name; last name; phone number; email address; Tracker; number of Users; session statistics.

 

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data is collected.


Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory.

If the User refuses to provide such data, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from providing such Data, without this having any consequence on the availability or operation of the Service.
Users who have doubts about which data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this site is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application.

Method and place of processing of the collected data

 

Treatment methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or electronic means, following organizational methods and procedures strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of this Application (administrative, sales, marketing, legal, and system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the Data, and may also be appointed, if necessary, as Data Processors by the Data Controller.

The updated list of Data Processors may always be requested from the Data Controller.

 

Place

The Data is processed at the Data Controller's operating offices and in any other locations where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than their own. For further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

 

Retention period

Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the Users' consent.

Purpose of Processing Collected Data

User Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Statistics, Advertising, Platform services and hosting.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section "Details on the Processing of Personal Data".

​Details on the Processing of Personal Data

​

  • Contacting the User

      Contact Form
      By filling out the contact form with their Data, the User authorizes the use of such information to respond to requests for information, quotes, or any other type of request as       indicated by the form’s header.
      Personal Data processed: last name; email address; first name; phone number.

​

  • Statistics

      The services contained in this section allow the Data Controller to monitor and analyze web traffic and are used to keep track of User behavior.

​

      Google Analytics (Universal Analytics) (Google LLC)

       Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Data Controller manages        Data processing (“Google”). Google uses the Personal Data collected to track and examine the use of this Application, to compile reports, and to share them with other          services developed by Google.

       Google may use the collected Personal Data to contextualize and personalize the ads of its own advertising network.
       For a better understanding of how Google uses data, please refer to the Google Partner Policy.
       Personal Data processed: Usage Data; Tracking Tools.
       Place of processing: United States –Privacy Policy – Opt Out; Ireland –  Privacy Policy – Opt Out. 

​

       Google Analytics 4 (Google Ireland Limited)

        Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of this               Application, compile reports, and share them with other services developed by Google.
        Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
        In Google Analytics 4, IP addresses are used at the time of collection and then deleted before any data is stored in any data center or server. For more information,               please consult the official Google documentation.
        For a better understanding of how Google uses data, please refer to the Google Partner Policy.
        Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.
        Place of processing: Ireland –  Privacy Policy – Opt Out. 

​

       Meta Events Manager (Meta Platforms Ireland Limited)

        Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta Pixel, Meta Events Manager allows the Data Controller           to obtain information regarding traffic and interactions within this Application.
        Personal Data processed: Usage Data.
        Place of processing: Ireland –  Privacy Policy – Opt Out. 

​

  • Advertising

      Some of the services listed below may use Tracking Tools to identify the User, or may use behavioral retargeting techniques — that is, displaying advertisements tailored to       the User’s interests and behavior — or to measure the performance of ads.
      For more detailed information, please consult the privacy policies of the respective services. Generally, these services offer the possibility to opt out of tracking.
      In addition to any opt-out options provided by the individual services listed in this document, Users may learn more about how to disable interest-based advertising in the         relevant section “How to disable interest-based advertising” in this document.

      Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms Ireland Limited)

      Meta Ads Conversion Tracking (Meta Pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with         actions performed within this Application. The Meta Pixel tracks conversions that can be attributed to ads on Facebook, Instagram, and Audience Network.
      Personal Data processed: Usage Data; Tracking Tools.
      Place of processing: Ireland – Privacy Policy – Opt Out.

​

  • Platform and Hosting Services

​       These services are intended to host and operate key components of this Application, making it possible to provide this Application from a single platform.

      Such platforms provide the Data Controller with a wide range of tools — for example, analytics tools, user registration management, comment and database                       management, e-commerce, payment processing, etc. The use of these tools involves the collection and processing of Personal Data.
      Some of these services operate through geographically distributed servers, making it difficult to determine the exact location where Personal Data is stored.

Additional Information for Users

Legal Basis for Processing

The Data Controller processes Personal Data relating to the User in the following cases:

  • the User has given consent for one or more specific purposes;

  • processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;

  • processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;

  • processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, the User may request the Data Controller to clarify the specific legal basis that applies to each processing operation and, in particular, to specify whether the processing is based on legal requirements, contractual necessity, or consent.

​

Additional Information on Retention Period

Unless otherwise specified in this document, Personal Data are processed and stored for as long as required by the purpose for which they have been collected and may be kept for a longer period due to legal obligations or based on the User’s consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.

  • Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained as long as needed to fulfill such purposes. Users may obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Controller.

  • When processing is based on the User’s consent, the Data Controller may retain Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be required to retain Personal Data for a longer period in order to comply with a legal obligation or upon order of an authority.

Upon expiry of the retention period, Personal Data shall be deleted. Therefore, after the expiration of this period, the right to access, deletion, rectification, and data portability can no longer be exercised.

​

User Rights Under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Data Controller.

In particular, and to the extent permitted by law, the User has the right to:

  • withdraw consent at any time. The User may withdraw previously given consent to the processing of their Personal Data;

  • object to the processing of their Data. The User may object to the processing of their Data when it is carried out on a legal basis other than consent;

  • access their Data. The User has the right to learn if Data are being processed by the Data Controller, obtain disclosure regarding certain aspects of the processing, and receive a copy of the Data undergoing processing;

  • verify and seek rectification. The User has the right to verify the accuracy of their Data and ask for it to be updated or corrected;

  • restrict the processing of their Data. The User may request that the processing of their Data be restricted. In this case, the Data Controller will not process the Data for any purpose other than storing it;

  • have their Personal Data deleted or removed. The User has the right to obtain the erasure of their Data from the Data Controller;

  • receive their Data and have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance;

  • lodge a complaint. The User has the right to bring a claim before the competent data protection authority or seek judicial remedy.

Users also have the right to obtain information regarding the legal basis for Data transfers to countries outside the European Union or to any international organization governed by public international law (such as the UN), as well as the security measures adopted by the Data Controller to safeguard their Data.

​

Details About the Right to Object

When Personal Data are processed for a public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing on grounds relating to their particular situation.

Users are reminded that, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Once the User objects to processing for direct marketing purposes, the Personal Data shall no longer be processed for such purposes.

 

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Data Controller through the contact details provided in this document. Such requests are free of charge and will be processed by the Data Controller as soon as possible, and in any event within one month, providing the User with all the information required by law.

Any rectification, erasure, or restriction of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data have been disclosed, unless this proves impossible or involves a disproportionate effort. The Data Controller shall inform the User about such recipients if the User requests it.

Further information on treatment

Defense in court

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data by order of public authorities.

​

Specific information

Upon the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

​

System logs and maintenance

For operational and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

​

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details.

​

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application and, where technically and legally feasible, by sending a notification to Users via one of the contact details available to the Data Controller. Therefore, please check this page frequently, referring to the date of the last modification indicated at the bottom.


If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

bottom of page